Medical Center in Queens. Assistance for Non English-speaking patients.

Medex Diagnostic & Treatment Center — Medical Care for non english-speaking patients in Queens, New York.

Address: 111-29 Queens Blvd, Forest Hills, NY 11375

At a glance:
— We explain how healthcare works in the U.S./NYC: where to start, whom to see, and how to book an appointment.
— We help you understand insurance plans and bills in plain language.
— We provide Russian–English glossaries and handouts (PDF) for labs, diagnostics, and preparation.

Healthcare navigation in New York City
• How healthcare works in NYC: where a non english-speaking patient should start
• Primary Care vs. Urgent Care vs. ER: where to go and when
• How to book a doctor’s appointment online at Medex DTC
• How to get a referral to a specialist in HMO/PPO plans
• What to bring to your visit: documents, records, medications, test results
• How to obtain copies of medical records and results (HIPAA, records request)
• Your patient rights and interpreter services: how to request Russian-language support

Insurance and billing — in plain language
• HMO, PPO, EPO, POS — what’s the difference and what’s best for you
• Deductible, copay, coinsurance, out-of-pocket maximum — simple explanations
• In-network vs. out-of-network: how not to overpay
• Medicaid, Medicare (Parts A/B/C/D): who qualifies and how they work
• Employer insurance and the NY Marketplace: how to choose a plan
• What prior authorization is and how to get it
• How to read a bill and an Explanation of Benefits (EOB): step-by-step example

Patient glossary: Russian–English terms
• Doctors and specialties
• Symptoms: pain / fever / cough / shortness of breath / dizziness, etc.
• Blood tests: CBC, CMP, A1c, TSH, lipid panel — terms and explanations
• Studies: ultrasound, ECG/echo, X-ray, CT, MRI
• Medications and prescriptions: forms, dosages, refills, prior auth
• Hospitalization and surgery: consent, anesthesia, inpatient/outpatient
• Pediatric terms: vaccinations, school/sports forms, well-child visit
• Women’s health: Pap smear, mammogram, prenatal care — glossary
• Men’s health: PSA, testosterone, ED — glossary

Prevention and primary care (Primary Care)
• Annual check-up for adults in Queens: what’s included and why it matters
• Age-based screening schedule: Pap test, mammogram, colonoscopy
• Adult vaccinations in New York City: what to get and when
• Bloodwork before a visit: how to prepare (diet/fasting)
• Blood pressure, blood sugar (A1c), cholesterol: how to monitor
• Family doctor (Primary Care) for the whole family: how to choose and book

Women’s health / OB-GYN
• Gynecologist: first visit and routine exams
• Pap test and HPV screening: preparation, results, next steps
• Pregnancy by trimester: tests, vitamins, key points
• Menopause: hormones, bone health, sleep, mood — action plan
• Contraception: options, effectiveness, how to choose
• Mammogram and breast ultrasound: when to start and how to read results

Men’s health / Urology & Endocrinology
• Annual tests for men 40+: PSA, cardiovascular risks
• Prostate: when to check PSA and when to see a urologist
• Testosterone: deficiency symptoms, testing, treatment options
• Erectile dysfunction: causes, diagnosis, treatment
• Hair loss: when to see a doctor and what tests are needed
• Obstructive sleep apnea: signs and treatment

Children’s health / Pediatrics
• First pediatric visit: what to expect and what documents to bring
• U.S. vaccination schedule: detailed guide for parents
• Common acute issues: fever, cough, ear pain — what to do
• Childhood asthma: action plan and symptom control
• School and sports medical forms: how to get them at Medex
• Nutrition and growth: milestones, deficiencies, when to see a doctor

Chronic conditions
• Type 2 diabetes: diagnosis, diet, A1c targets, follow-up plan
• Hypertension: home monitoring, goals, medications, habits
• High cholesterol: lipids, statins, diet — what to know
• Asthma/COPD: inhalers, triggers, exacerbation plan
• Thyroid: hypo/hyperthyroidism, TSH/Free T4, symptoms
• Reflux (GERD): evaluation, diet, treatment

Diagnostics, labs, and preparation
• Complete blood count (CBC): what it shows and how to interpret it
• Comprehensive metabolic panel (CMP): liver/kidneys/electrolytes — simple guide
• A1c, fasting glucose, oral glucose tolerance test — when and why
• TSH/Free T4: when to check your thyroid and what results mean
• Colonoscopy prep: step-by-step Russian instructions (PDF)
• Ultrasound, ECG, echocardiogram, stress test: how they’re done and what they show

Orthopedics, rehabilitation, podiatry
• Neck and back pain: first steps, when to start physical therapy
• Knee/shoulder pain: RICE, diagnostics, when to see an orthopedist
• Heel spur and plantar fasciitis: treatment and orthotics
• Ingrown toenail: when to see a podiatrist and how it’s treated
• Diabetic foot: preventing complications
• Sprains and fractures: splints, immobilization, rehabilitation

Motor vehicle accidents (No-Fault) and workplace injuries (Workers’ Comp)
• What to do right after a car accident in New York: checklist
• Medical care under No-Fault: how it works
• Work injury: how to arrange Workers’ Compensation medical care
• Documents and records your doctor and insurer will need
• Common questions about bills and IMEs (Independent Medical Exams)
• How to organize a rehabilitation plan after an injury

Immigration medical exam (Form I-693)
• Immigration medical exam (I-693): what’s included and how to prepare
• Translating and verifying vaccinations: where to find records and what to do if you don’t have them
• Common I-693 questions: timelines, cost, results
• Which tests may be required and how to prepare
• What to do if vaccines are missing: adult options
• How to book I-693 in Queens quickly (step-by-step)

Telemedicine and convenient services
• How to do a video visit: setup, camera/audio, privacy
• How to send results/photos to your doctor via the patient portal
• Online appointment booking: step-by-step with common mistakes to avoid
• Reminders, prescriptions, and refills: how to request online
• How to prepare for a video visit with elderly parents (family guide)

Mental health and stress
• Anxiety and stress in immigrants: when to seek help
• Depression: signs, screening, treatment options
• Insomnia: sleep hygiene, cognitive techniques, when to see a doctor
• Panic attacks: what they are and how they’re treated
• How to talk about mental health in the family (Russian cultural specifics)

FAQ (Frequently Asked Questions)

• Do you speak Russian? Can I get an interpreter?
Yes. Our team provides support in Russian. An interpreter is available upon request; please inform the front desk when booking.

• Do you accept my insurance?
We work with most insurance plans. Check your plan in the “Insurance” section or confirm by phone.

• Can I book online?
Yes. Use “Book Online,” choose a service and a convenient time. Confirmation will arrive by email/SMS.

• Where are you located?
Address: 111-29 Queens Blvd, Forest Hills, NY 11375. Easy to reach by subway (E/F) and by bus. Street parking is available around the center.

• This is an emergency. Where should I go?
If symptoms are life-threatening, call 911 or go to the nearest Emergency Room immediately.

Contact & essentials
• Medex Diagnostic & Treatment Center
• Address: 111-29 Queens Blvd, Forest Hills, NY 11375
• Online booking
• We accept: most insurance plans